Instant Flu and Norovirus Notification Bot

Medxnote developed a clinical chatbot to send flu alerts along with a downloadable PDF of the results to the appropriate staff members.

Case Study Overview

Improved patient safety using the Medxnote Flu Notification Bot

University Hospital Southampton used the Medxnote instant flu and norovirus notification bot to send positive flu results in real-time to doctors so wards could isolate and treat patients immediately. This means staff can ensure prompt isolation and management of affected patients, speed up access to appropriate treatment and reduce the spread of the virus to other patients.

Real-time notifications of flu or norovirus diagnosis

Speed up access for patients to appropriate treatment

Reduce the spread of the virus to patients

QUOTES FROM OUR CLIENTS ABOUT THEIR EXPERIENCE USING MEDXNOTE

UHS Digital

on Twitter

We keep patients safe using Medxnote, our instant messaging system. Positive flu results are sent in real-time so wards can isolate and treat patients for flu immediately. Previously a positive flu result would be shared phoning wards and this could take up to two hours.

Helen Harrison

Medxnote Project Manager at UHS

We needed to provide modern and versatile ways for staff to communicate quickly and securely across increasingly complex working patterns. Medxnote has already transformed communication in the trust and, with advances such as our custom-made flu alert, it could prove to be the start of a revolution in communication across the wider NHS.

Dr. Ben Marshall

Consultant in Respiratory Medicine at UHS

Prompt management and, where necessary, isolation of patients suffering from flu and an understanding of the type of virus are essential in ensuring both their safety and that of others, so any development that speeds up the process is much-needed.

Rafael Sorribas

Clinical Lead for NHS Digital

What a marvellous app, enabling speedy and hopefully remedial outcomes before the onset of major symptoms by which time the snowball has become very large indeed.

Challenges faced by University Hospital Southampton

Before implementing Medxnote, infection specialists testing patient samples in the laboratory at UHS would spend up to an hour calling wards to provide results. This delay between a positive flu result and the relevant ward being notified meant that the virus could spread to other patients.

Medxnote Provided the Solution

By implementing Medxnote in UHS, clinicians can receive instant alerts to inform them if a patient has tested positive for flu or norovirus and which strain they have. Doctors can access the alerts within the Microsoft Teams app (provided to hospitals as part of their Microsoft Office 365 subscription) along with a downloadable PDF of the results in detail. This means staff can ensure prompt isolation and management of those affected to speed up access to appropriate treatment and reduce the spread of the virus to other patients. The introduction of the alert and the level of detail it provides instantaneously is a significant development that has the potential to vastly improve the management of patients with influenza in the hospital.

How It Helped DOCTORS

Save clinical time

Medxnote provides doctors at UHS with immediate access to flu or norovirus alerts for patients, saving time calling wards to notify them of positive results.

How It Helped EXECTUTIVES

Minimise Disruptions to Patient Flow

Medxnote improves the efficiency of the isolation process for patients with the flu or norovirus, preventing the spread of the infection to other patients – minimising disruptions to patient throughput for hospital management.

How It Helped PATIENTS

Improved Patient Safety

Patients at UHS have ease-of-mind in knowing that other patients who test positive for flu will be identified immediately using Medxnote and isolated to contain the spread of the virus.

Ready to make patients safer at your hospital?

UHS improved patient safety using the Medxnote Instant Flu Notification Bot. Contact our Sales team to get Medxnote in your hospital.

Links

Solutions
Case Studies

About

About Us
Privacy
Contact Us
Terms & conditions